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This policy explains exactly what data plush777 collects when you use your account, how we use it, and the choices you have over it. Access to our platform depends on local law and is available only where permitted in your eligible region.
When you open and use your plush777 account, we collect certain information to keep that account running correctly. This includes the registration details you provide — name, contact number, and email address — as well as transaction records tied to your wallet activity through GCash, Maya, or InstaPay. We also collect technical data: device type, session timestamps, and the pages you visit within the lobby. None of this is sold to advertisers. We use it to verify your identity, process wallet movements, resolve support requests, and maintain account security. Some data is held for the period required by applicable law in your jurisdiction; once that period lapses, records are deleted or anonymised unless an open dispute requires them to be retained. Our cookie policy covers browser-level data separately, and you can manage cookie preferences through your device browser settings. Where you have consented to receiving updates from us, that consent is logged and you can withdraw it at any time through your account settings or by contacting our support team. Availability of all services depends on local law and eligible regions.
This policy governs data we collect and process directly. It does not extend to third-party services you reach from our platform — those services operate under their own policies. Understanding the scope helps you know exactly which data practices you can hold us accountable for and which fall outside our control.
Login activity, session records and account-setting changes are all within scope. We store these to protect your account and to help resolve access issues if you contact support.
Records of deposits and withdrawals processed through GCash, Maya, or InstaPay fall inside this policy. We keep these for compliance with applicable law in your region.
Pages you visit inside the lobby, game categories you open and search terms you use within the platform are recorded for analytics only. This data does not identify you to advertisers.
Links or integrations pointing outside our platform — such as your GCash or Maya app — are governed by those providers' own privacy terms. We have no control over how they handle your data.
You are not a passive holder of an account here — you have concrete actions available under this policy. You can request a copy of the personal data we hold on you; the current state of your stored details is visible after login in your account dashboard. If any detail is incorrect — a contact number, an email address, or a registered name — you can update it directly from your account settings page, or raise a correction request through our support channel if the field is locked for verification reasons. Where we process data based on your consent, such as sending you account notifications, you can withdraw that consent without affecting your account status. If you believe we have handled your data incorrectly, you can raise a formal query with our support team, who will escalate it to the relevant internal review. We aim to acknowledge all data-related requests within the window required by applicable law.
After login, your account dashboard shows the personal and transaction data we hold. For a full export, submit a data-access request to our support team.
Update your email, contact number or name in account settings. If a field is locked pending verification, contact support with the correction you need.
If you consented to notifications or marketing contact, you can withdraw that consent at any time from account settings. Withdrawal does not suspend or close your account.
Send a written query to our support channel naming the specific data concern. We will confirm receipt and route it to the internal team responsible for data compliance.
If you have a question that is not answered here, or if you want to act on any of the rights described in this policy, our support team is the right starting point. Reach out through any of the routes below and name this policy in your message so your request is routed correctly.
Open the chat widget from your account page to reach our support team. State your data request clearly and include the account email address for faster routing.
Send your data query to our support email address listed in your account help section. Include your account reference and a clear description of the data concern.
The Help Centre inside your account dashboard has a dedicated section for privacy and data requests. Submit a formal request there for a tracked response.
Security practices behind your account are not abstract. We use encrypted connections for all data in transit, and access to stored account records is restricted to staff with a verified need. Cookie data collected in your browser session is used only for session continuity and analytics — it is not shared with advertising networks. Retention periods follow applicable legal requirements in your region; data that is no longer needed is deleted on a scheduled basis rather than stored indefinitely. If you want to know how long a specific category of data is retained, that detail is available on request through our support channel.
All data moving between your device and our platform travels over an encrypted connection. This applies to login, wallet activity through GCash or Maya, and account settings changes.
Session and analytics cookies are set when you use the platform. You can adjust or clear these through your device browser settings at any time without losing your account.
We hold account and transaction records for the period required by law in your jurisdiction. Once that period passes and no dispute is open, records are deleted or anonymised.
When this policy changes in a material way, we will notify you through your registered contact before the change takes effect. You can request the previous version through support.
These are the questions we receive most often about how we handle your account data and what your options are under this policy.
We collect the details you provide at registration — name, contact number and email — plus transaction records linked to your wallet method (GCash, Maya, or InstaPay) and technical session data such as device type and login timestamps. We do not collect data beyond what is needed to run your account.
We do not sell your data. We share it only where required by law, or with service providers who process it strictly on our behalf under confidentiality obligations. Your GCash or Maya transaction is processed by those providers under their own terms, not ours.
Log in and check your account dashboard — personal details and transaction history are visible there. For a full data export, submit a request through the Help Centre or contact our support team with your account reference and the specific data categories you want.
Yes. You can update most details directly in account settings. For locked fields, contact support with the correction. Deletion requests are assessed against legal retention requirements — where the law requires us to hold a record, we will explain that before taking any action.
We use cookies for session continuity and anonymous analytics — not for advertising profiling. You can adjust or clear cookies in your device browser settings. Disabling them may affect some account functions, but your stored data and wallet records are not affected.
Closing your account stops new data collection, but we retain transaction and identity records for the period required by applicable law in your region. Once that period ends and no dispute is open, records are deleted or anonymised. Contact support for the specific retention period that applies to your account type.